FAQs

WHERE ARE YOU BASED?

We are based in New York OR 10001, United States of America

How can we contact you?

You can email us at: AHELLA@BELLAFLORRA.com

HOW DOES SHIPPING WORK?

We ship within 24-72 hours, please allow 1 to 2 weeks for international delivery. In most cases, you will receive your item(s) earlier than expected and sometimes it depends on the destination. Your patience is truly appreciated.

a) USA ~ 08 to 14 days (tracking system available, exceptions for some promotional products)

b) Rest of the world ~ 10 to 15 days (tracking system available, exceptions for some promotional products)

 You can always contact us if you have any questions regarding your purchase at ahella@bellaflorra.com or message us on Facebook

SEPARATE PACKAGES

 In some instances, an order may be split into different packages for any of the following reasons: 
- Certain items may be on backorder 
- Weight restrictions for regular shipping imposed by the post office 
- Different designers/warehouse location (we work from multiple warehouses to bring you the best selections at affordable prices)